The goal of BPM should not only focus on solving processes through technology, but also on a cultural shift within a company that encourages the sharing of information. BPM promotes the notion that a business moves forward based on the collective information that is stored, shared, and circulated amongst employees. Making information available to all those who can utilize it, and enhancing on the investment that some businesses have already made through the implementation of ERP solutions, allowing for greater efficiencies throughout the entire value cycle of a business.

Business Process Management is the capability to discover, design, deploy,execute, interact with, operate, optimize and analyze end-to-end processes, and to do it at the level of business design, not technical implementation.

Integrate systems – they will leverage existing IT investments by connecting databases, legacy systems and best of breed package solutions into flexible end-to-end business processes

Automate routine activities – they will execute and optimize automated business processes, interface with the processes of partners and harness legacy business objects to process activities

Manage all phases of processes – they will help discover, design, deploy, operate and analyze business processes, within an integrated environment that supports the needs of managers, process engineers, functional departments and employees as well as IT implementers

Deploy processes seamlessly – they will allow processes to be designed on-line by business users and process engineers together and then deployed on a reliable, scalable IT infrastructure, and operated thereafter by the business. Deployment will follow directly from process design with no intervening steps

Provide end-to-end visibility and control – they will enable processes to be conceived, deployed, optimized and analyzed end to end, across multiple applications and multiple business partners. They will provide global visibility and control of the extended enterprise.

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